Shipping & Delivery

What are the available shipping options and what are the shipping rates?

Shipping costs are automatically calculated by the system and may depend on the following factors:

  • Order value;
  • Delivery address.

From the moment your order leaves our warehouse, delivery may take up to 7 business days. All orders are processed from Monday to Friday. ANTONIU'S cannot be held responsible for unforeseen delivery delays beyond its control.

Can I receive my order at a store?

Currently, we cannot deliver items purchased online to a store. We can deliver to residential and business addresses where someone is available to sign for the package upon delivery.

Can I ship my order to multiple addresses?

At this time, we can only ship to one address per order.
To ship to multiple addresses, please place a separate order for each location.

Is a signature required upon delivery of my order?

For security reasons, a customer's signature (or that of an adult representative) is required for all purchases made on antonius.pt. The courier may request that the person receiving the order presents their identification. If no one is available to sign for the package, the courier will make a total of 3 delivery attempts, usually on consecutive business days. If there is still no one available to sign for the package after 5 days with no communication, the order will be returned to ANTONIU'S. ANTONIU'S will attempt to contact the customer and arrange for a new shipment of the order.
In the event of non-delivery of the package, ANTONIU'S will cancel the order and refund the customer.

How can I track my order?

ANTONIU'S will send you various emails throughout the ordering process to keep you informed about the status of your purchase.
You will receive a shipping confirmation email with a link to track your order. Finally, we will send a delivery confirmation email once we receive notification from the carrier that your purchase has been delivered.

How can I estimate the delivery time for my order?

To estimate the total delivery time for your order, please allow up to three business days from the order date for order processing and additional time for delivery.